Privacy Policy
Effective Date: April 10, 2026
Company: Skybot Universe LLC
Contact: support@skybotuniverse.com
1. Introduction
Skybot Universe LLC ("Skybot Universe", "we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, website, and services. By accessing or using our services, you agree to this Privacy Policy.
2. Information We Collect
We collect different types of information depending on how you interact with our platform: Personal Information (full name, email address, phone number if provided, billing information processed securely via Stripe — we do not store card details). Account & Usage Data (login credentials encrypted, user preferences and configurations, platform activity and logs). Technical Data (IP address, browser type and version, device information, operating system, approximate location and time zone). Broker Integration Data — when you connect third-party brokerage accounts (such as Interactive Brokers or OANDA), we may access account identifiers (non-sensitive), balance and performance data (read-only), and trade execution status. Skybot Universe does not have the ability to withdraw funds or control user accounts.
3. How We Use Your Information
We use your data to: provide, operate, and maintain the platform; enable automation tools and integrations; process subscriptions and payments; improve performance and user experience; communicate with users (support, updates, notifications); detect and prevent fraud or unauthorized activity; and comply with legal obligations.
4. Legal Basis for Processing
We process personal data based on: your consent, performance of a contract, legitimate business interests, and compliance with legal obligations.
5. Data Sharing and Disclosure
We do not sell your personal data. We may share information with service providers (payment processors such as Stripe, hosting providers, analytics tools, customer support systems) — these providers only access data necessary to perform their functions. We may disclose information if required to comply with applicable laws, respond to legal requests, or protect rights, safety, or property. In the event of a merger, acquisition, or asset sale, your data may be transferred as part of that transaction.
6. Data Security
We implement industry-standard security measures, including SSL/TLS encryption, secure authentication protocols, access controls, and monitoring systems. However, no system is completely secure.
7. Data Retention
We retain personal data only as long as necessary to provide services, fulfill legal obligations, and resolve disputes. Users may request deletion of their data at any time.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to maintain sessions, improve user experience, and analyze usage patterns. Users can manage cookies through browser settings.
9. International Data Transfers
Your information may be processed in the United States or other jurisdictions where our service providers operate. By using our services, you consent to such transfers.
10. Your Rights
Depending on your location, you may have the right to: access your data, correct inaccurate information, request deletion, object to processing, and request data portability. To exercise your rights, contact support@skybotuniverse.com.
11. Children's Privacy
Our services are not intended for individuals under 18 years old. We do not knowingly collect personal data from minors.
12. Third-Party Links
Our platform may include links to third-party services, including brokerage providers. We are not responsible for their privacy practices.
13. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be reflected with a revised "Effective Date."
14. Contact Information
For questions or requests: support@skybotuniverse.com — https://skybotuniverse.com